FAQ
Questions people ask
Which camera do I need?
An Insta360 X4 or X5. Use your own, or we supply a kit. We will talk through what fits your sites in the demo.
How does the camera go on a helmet or a car?
On a helmet, the camera sits on a mount on your hard hat so your hands stay free. On a car, it goes on a suction mount on the bonnet or roof, and Trace guides the driver along the route. You can also hold it or use a pole. We help you choose the setup that suits your site.
Does Trace work without signal?
Yes. Walks are saved on the phone first, and Quick Record lets you start capturing before you pick a project. Uploads run in the background and retry when the connection comes back.
What if the site has no floor plan?
Video Mode works without one. You can also upload a floor plan (PDF or image) straight from Trace, and it syncs back to SpatialSense.
Which phones does Trace run on?
Trace runs on iOS and Android, and you sign in with your SpatialSense account. Walks upload to your SpatialSense projects.
How do I get access?
Trace is live. Book a demo, and we will set up access for your team and help plan your first walk or route.